Return & Exchange

There are significant differences between the EU data protection and US data privacy laws. These standards must be met not only by businesses operating in the EU but also by any organization that transfers personal information collected concerning citizens of the EU.

– Return & Exchange Policy
At Scents of Meekoo, your satisfaction is our signature. If you’re not entirely happy with your purchase — whether it’s the fragrance profile or the quality — we’re here to make it right.
⸻
✅ Return Eligibility
• Qualified Items: Most products can be returned within 7 days of delivery. Items must be in their original, unused condition with packaging, labels, and any accompanying materials intact.
• Scent/Quality Concerns: If you’re dissatisfied with the fragrance or product quality, you’re eligible for a return, provided the item has not been used extensively and is returned in presentable condition.
• Non-Returnable Items: We do not accept returns for items that have been heavily used, damaged, or tampered with after delivery.
⸻
🔄 How to Request a Return
1. Submit a Request: Contact our support team to initiate a return. Once approved, you’ll receive a Return Authorization Email with further instructions.
⸻
📦 Return Procedure
• Repack Properly: Place the item securely in its original packaging, including any box, wrapping, or documentation.
• Shipping Back:
• The customer is responsible for return shipping costs, unless the return is due to a defect or fulfillment error.
• A trackable courier service is highly recommended to ensure successful delivery.
⸻
💸 Refunds & Replacements
• Refunds: Once we receive and inspect the item, we will process a refund to your original payment method, minus any applicable restocking charges. Please allow up to 7 business days for the amount to reflect.
• Exchanges: If you’d prefer to try a different scent or product, please let us know during the return request. We’ll process the replacement once your return is approved.
⸻
⚠️ Defective or Damaged Products
If your item arrives damaged or faulty, please notify us right away. We’ll cover the return shipping and offer a full refund or a replacement, depending on your choice.
⸻
🔁 Policy Modifications
Scents of Meekoo may update or revise this policy at any time. All changes will be shared through our website or official communication channels.
⸻
📩 Need Help?
For return-related queries, contact us at [Insert support email/WhatsApp]. Our team is ready to assist you with a smooth return